Please read this before you email the game about a problem. The email address to the game is info@acrony.com.
I installed Acrony on my computer and it can't connect to the server anymore! What's going on?
A recent version of Shockwave has some kind of problem with its communication tools. Here's what to do to make it work:
1: Uninstall Get Tiffany.
2: Download the installer and run it.
3: On the first page of the installation click MORE INFO.
4: Then click MACROMEDIA SHOCKWAVE.
5: Then click the check-box named OVERRIDE INSTALLATION TYPE.
6: Then click BACK twice and then continue the installation as normal.
This will install the NON-Shockwave version of GT on your computer and should take care of the problem.
I lost my password and I am NOT a member.
You are S.O.L. Don’t email the game about it because you have no proof that it’s your account.
I lost my password and I AM a member.
If you paid with Paypal, you can request that your password be looked up because there is a record of who you are. Please send an email with the following information to the game:
1: Your receipt email that you got from Paypal when you paid for your account. (If you don’t have this it’s ok.)
2: The exact player name.
3: The email address you use with Paypal.
4: Any guesses on what the password might be.
The password will be sent to the email address listed on your Paypal account.
I’m being cloned and the clone is ruining my reputation.
There is a problem with the capitol “I” looking like the lower case “l” and the numeral “1”. There is nothing that can be done about this. Try to message the offending player and find some solution.
I want to know when the next Version of Acrony will be out.
There is no schedule for this. Announcements will be made when more information is available.
I played GT a LONG time ago and am trying to log back in again. It keeps saying that there is no such player.
Because there are so many players that want to play Acrony, some accounts must be cleared out to make room for new accounts. This means that if you have not logged into your account for a while there is a good chance it's been deleted. For accounts that have had little to no use, the account inactivity period is as little as a week. Member accounts will never expire as long as they remain paid up.
Please delete my player.
There have been too many problems with this and so no accounts will be deleted.